About East TN Fire & Water Restoration & Cleaning Services
Dealing with damage caused by fire, water, or severe weather can be stressful and overwhelming. At East TN Fire & Water Restoration & Cleaning Services, we exist to make that process easier. We proudly serve Johnson City, TN and the Tri-Cities area, helping families and property owners recover quickly, safely, and with confidence.
With over 22 years of combined experience, our team of IICRC-certified technicians specializes in fire damage restoration, water damage mitigation, storm damage cleanup, and professional cleaning services. From the initial assessment and safety measures to complete property restoration, we handle every step with care and precision. Our goal is simple: minimize damage, protect what matters most, and restore your property efficiently and correctly.
We believe clear communication matters. That’s why we take time to answer questions, explain the process, and provide a free consultation tailored to your home, family, and personal belongings. East TN Fire & Water Restoration & Cleaning Services is also an IICRC Certified Firm, ensuring all work meets the highest industry standards.
OUR Story
East TN Fire & Water Restoration & Cleaning Services was founded by two local professionals who saw a need for something better in the restoration industry. Too often, homeowners felt rushed, confused, or left in the dark during one of the most stressful moments of their lives.
They set out to build a locally owned restoration company focused on longevity, quality workmanship, safety, and peace of mind. Not just quick fixes—but restoration done the right way, by people who live and work in the same communities they serve.
This company was built on the belief that restoring a property also means restoring stability, comfort, and peace for the people inside it.
Our Core Values
1. Safety First
Every decision we make prioritizes the safety of your family, your property, and our team.
2. Quality Workmanship
We believe restoration should be done thoroughly, correctly, and to professional standards—never rushed.
3. Integrity & Transparency
We communicate clearly, explain every step, and do what we say we will do.
4. Compassion & Respect
We understand restoration work often follows a stressful event. We treat every home and business with care and respect.
5. Community Commitment
As a locally owned business, we take pride in serving and supporting the East Tennessee and Tri-Cities communities.
OUR Mission
“ To provide dependable, high-quality restoration services that protect property, prioritize safety, and give our customers confidence and peace of mind throughout the entire restoration process. ” - Todd McCarely Owner
Contact us
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